About

About PassageExpress

Your trusted companion for discovering Canada by rail

Canadian Rockies by Rail
15+ Years of Experience

Connecting Canadians to Their Country

PassageExpress was founded in 2010 by a small group of rail enthusiasts who believed that the best way to experience Canada is by train. What started as a simple booking service has grown into one of Canada's most trusted rail travel platforms.

We have helped over 200,000 travellers — from families discovering the Rockies for the first time, to seasoned adventurers seeking the northern wilderness — find their perfect rail journey across this magnificent country.

Our team of dedicated travel specialists know VIA Rail's network inside and out, and we're passionate about matching each traveller with the journey that suits them perfectly.

Certified VIA Rail booking partner
200,000+ successful bookings
24/7 customer support team
98% customer satisfaction rate
Best price guarantee on all fares
Talk to Our Team

Why We Do What We Do

Passion for Rail

We genuinely love train travel and want every passenger to experience the magic of Canada's railways.

Sustainability First

Rail is the greenest way to travel. We're committed to promoting eco-friendly travel across Canada.

Community

Rail connects communities. We support small towns and local economies along Canada's rail corridors.

Excellence

We hold ourselves to the highest standards of service — because your journey deserves nothing less.

The People Behind PassageExpress

A dedicated team of rail enthusiasts, travel experts, and customer service specialists — all passionate about Canada's railways.

David Mackenzie

CEO & Founder

Former VIA Rail employee turned entrepreneur. David has been riding Canada's rails for over 25 years.

Sophie Tremblay

Head of Operations

With 12 years in travel operations, Sophie ensures every booking goes smoothly from start to finish.

James Nguyen

Chief Travel Advisor

James has personally travelled every VIA Rail route and writes our popular destination guides.

Maria Santos

Customer Success Lead

Maria leads our 24/7 support team, ensuring every traveller gets the help they need, when they need it.

15+Years Experience
200K+Happy Travellers
98%Satisfaction Rate
24/7Customer Support

Start Your Journey with Us

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